Shipping Policy

Orders placed on business days before 11 AM PST will be shipped the same day, with the only exceptions being public holidays and abnormally high order volume. Orders placed after 11 AM PST will be shipped the following business day.

Our standard method of shipping is USPS Ground Advantage. Standard shipping can take up to 5-7 business days. While USPS offers reliable and expedient service, errors and delays may occur.

We also offer Express 2 Day Shipping which is expected to be delivered within 2 business days of shipment date. We kindly ask that you please allow for 1-2 business days for your order to process before it is shipped, and please note that carriers does not deliver on weekends.

We ship orders to the address provided by the customer, please make sure that you’re using your correct shipping address. Address changes can only be made before our shipping team has shipped out your order. You will receive an email notification once your order has been shipped. Please double check that your ship to address is correct, thank you!

Once the package has been picked up by UPS or USPS, it is the responsibility of the carrier to deliver the package. Please refer to the tracking number provided in the shipping confirmation email for details about your shipment and proof of delivery.

By providing your email address and/or cell phone number you hereby authorize Hemp Shop Online to send shipping confirmation and updates, and customer services inquiries about your order.

Packages are not shipped on weekends or holidays. Orders placed on weekends or holidays may experience delays.